ROYAL CLEANERS TERMS AND CONDITIONS
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NOTIFICATION
By using our services you agree to be bound by the following terms and conditions which may change from time to time without notice.
COLLECTING YOUR GARMENTS
Royal Cleaners will make every possible effort to process your garments within the prescribed time frame and we shall not be liable for delays. In the event that the garments are not collected within thirty (30) days we reserve the right to dispose of them as we see fit and shall not be held liable for any loss that you may suffer in such an event.
GARMENT PROCESSING
We exercise the outmost care in processing articles entrusted to us, and use such processes which, in our opinion, are best suited to the nature and condition of each individual article. Nevertheless, we cannot assume responsibility for inherent weaknesses of, or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to:
- suedes, leathers, silks, satins, double-faced fabrics,vinyls,polyurethanes, etc.
RESPONSIBILITY IS ALSO DISCLAIMED:
- trimming, buckles, beads, buttons, belts, sequins
In laundering we cannot guarantee against color loss; or against damage of to weak and tender fabrics.
Differences in count must be reported and the ticket must be presented within 48 hours. Unless a list accompanied the bundle our count must be accepted.
Differences in count must be reported and the ticket must be presented within 48 hours. Unless a list accompanied the bundle our count must be accepted.
Royal Cleaners liability with respect to any lost/damaged article shall not exceed 10 times our charge for processing it.
INSPECTION FOR PERSONAL ITEMS
Please check all of your garments for money, jewelry or other valuables prior to drop-off to our facility. If we find any valuables in your garments, we will return them to you but we cannot be held liable for lost articles that are forwarded to us.
PRIVACY
We will use your information only when we provide services to you. We respect your privacy and warrant that any information you give us will be held with the utmost care and security, and will not be used in ways to which you have not consented. Providing us with correct and up to date personal information allows us to serve you
- by contacting you about any issues which may arise during the handling of your garments;
- processing your credit card payments
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